Privacy Policy

Privacy Policy

Introduction

Welcome to https://owcp-claim-assistance.authority-talk.com (hereinafter referred to as “OWCP claim assistance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to third-party platforms, websites, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices regarding the following interactions:

  1. User Accounts: When you create an account with us, we collect and store your account information, including usernames, passwords, and profile details.
  2. Service Usage: We track how you interact with our applications and services, such as features used, content accessed, and search queries.
  3. Communication: If you choose to receive marketing emails, newsletters, or other communications from us, we’ll process your contact information accordingly.
  4. Purchase History: For users making purchases through our platform, we collect payment details, order history, and shipping addresses.

Personal Data Collection

We gather various types of personal data, including:

  • Account Information: This includes usernames, passwords, security questions, and account settings preferences.
  • Payment Details: Credit/debit card numbers, expiration dates, and payment history for secure transactions.
  • Financial Records: Bank account information, tax identification numbers, and financial transaction records.
  • Purchase Data: Product purchase history, quantities, prices, and order IDs.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
  • Location Information: Geolocation data from your device when you access our services (with your consent).
  • Feedback and Reviews: User-generated content, ratings, reviews, and comments.
  • Social Media Profiles: If you connect your social media accounts, we may collect information from those platforms (with your permission).
  • Product Preferences: Details about the products you browse, view, or purchase on our site.

We obtain this data through direct user input, application interactions, and automated technologies, including cookies and other tracking tools. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as remembering login details.
  • Preference Cookies: Tailored settings and preferences are saved across sessions.
  • Analytics Cookies: We use these to collect statistical data about user behavior on our site, helping us improve performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

We retain personal data for the duration of its purpose, which may include:

  • Fulfilling your service requests or orders.
  • Honoring subscriptions or account preferences.
  • Complying with legal obligations or regulatory requirements.
  • Conducting market research and analytics.

Once the purpose is accomplished or as required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We employ robust security measures to safeguard personal data:

  • Encryption: We use encryption for data in transit and at rest to prevent unauthorized access.
  • Secure Third-Party Processing: Some services are provided by trusted third parties, who adhere to strict data protection standards.
  • Access Controls: Only authorized personnel have access to sensitive information, ensuring its confidentiality.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect or store personal data from minors without parental consent.

Your Rights (depending on your location)

In accordance with local privacy laws, you may have the following rights regarding your personal data:

  • Access: Request access to and confirm the use of your personal data.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data for specific purposes.
  • Portability: Receive a copy of your data in a commonly used format, allowing portability.
  • Objection: Object to or lodge a complaint about our use of your personal information.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any revisions.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

We appreciate your trust in our privacy practices, and we are committed to continuously improving our approach to data protection.